TERMS AND CONDITIONS

Product Purchase:

All orders and purchase made through this website are subject to  online shopping terms and conditions outlined below.

Acceptance of Orders:

Royale Wellness Online Store can take orders throigh online store, posted mobile number and email address for the delivery of products to your locations.

Royale Wellness online store only validates your orders, payment details before you can be accepted.

Royale Wellness Online Store accept any payments. Payments must be done before the delivery of your purchased products. 

No cancellation of orders once the order has been sent to us. Make sure to finalize your order before sending.

Reservation Policy:

No reservation. Full payment is required.

Delivery:

For Local (within Philippines) - Within 2-3 working days upon placing the order.
For International (Outside Philippines) - Depends on the cargo/courier we choose to deliver you order. It may also varies from the restrictions of Royale products to your country.

Royale Wellness Online Store will make sure that the products will be sent are in good condition. However, delays are inevitable. We will not be held responsible for the dalays, loss, damage done by couriers or any calamity that will happen. 

If you would like to review the status of your order, please inform us.

Request for Exchange/Return of Item:

Royale Wellness Online Store has No Return and No Exchange Policy.

Payment Options:

Royale Wellness Online Store accept payments like WESTERN UNION, CEBUANA/ML LHULIER, LBC, DHL.

BANK TO BANK:

For bank to bank. you can send you payment to BPI (Bank of the Philippines) and BDO 
(Banco de Oro via SMARTMONEY account). Royale Wellness Online Store will send bank account details after you finish submit your orders.

Shipping Policy:

The shipping cost will be shouldered by the buyer. Royale Wellness Online Store will not be held responsible for any delays, loss or damage done by courier or any inevitable calamities during transportation of your orders. Royale Wellness Online Store will make sure that all items before sending are of in Good Condition before shipping.

Courier Use:

For Local:

LBC
DHL
JRS

For International:

DHL
Post office to Post office (depends on country restrictions
Cargo Company (email for bulk orders)

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